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1. My sidewalk is raising and sinking and needs to be replaced. Who takes care of that?

Contact the Public Works department at 314.962.4800. Public Works will investigate the problem, place it in priority when viewed with other similar work assignments, and get the walk repaired or replaced as rapidly as time and money permit.

2. I have water backing up in the drain in the basement. What should I do?

SEWER LATERAL REPAIR PROCESS STEP-BY-STEP OVERVIEW (as of January 1, 2020)

1. Sewer lateral backup occurs.
2. Property owner contacts licensed plumber to open sewer lateral blockage.
3. Property owner pays plumber for opening sewer lateral flow.
4. If sewer lateral flow opens and no qualified defect exists, then the issue is resolved at this point.
5. If sewer lateral shows evidence of defect(s), the property owner contacts Brentwood Public Works, completes Sewer Lateral Repair Program Application, obtains three (3) repair quotes and submits the quotes to Public Works.
6. Public Works staff conducts investigation to determine if repairs qualify for the program and reviews the three submitted repair quotes.
7. Public Works contacts property owner, discusses repair quotes, and with owner’s input accepts quote in the best interest to City of Brentwood.
8. Property owner hires mutually approved contractor and pays respective share of repair costs. Repairs up to $3,500 will be paid by City of Brentwood; property owner pays for repairs exceeding $3,500.

In an emergency situation, if the blockage is not removed/defect detected/sewer lateral collapsed, then the property owner may only need one quote in step 5. 

Learn more about the Sewer Lateral Repair Program

3. Is it necessary to have a permit to replace my driveway?

A street excavation permit is required for any work in the right-of-way or if you wish to widen the driveway, apron the driveway or relocate the driveway. A street excavation permit also is required if a sidewalk is to be replaced as part of your driveway project. The Planning and Development Department will inspect the work to make sure it conforms to regulations.

4. What kind of driveway may I put in?

The driveway may be either asphalt or concrete. It is not necessary to have this work inspected by the City. The driveway may not be installed as rock. Only rock driveways in existence prior to the adoption of the codes are authorized to remain rock. If an existing rock driveway is to be replaced, it must be replaced with a hard surface material such as asphalt or concrete.